Festive Pastry Gift Box Redemption Details
Festive Product E-Vouchers: After completing payment for your online order and verification by the system, the e-voucher will be sent to the registered email address on your order within one working day in the form of a PDF file.
*Please note that if you order multiple e-vouchers, the system will send them in multiple emails.
Festive Product Physical Vouchers: After completing payment for your online order and verification by the system, the physical mooncake vouchers will be dispatched via SF Express delivery to the registered Hong Kong address on your order within three working days. (One physical voucher can be redeemed for the mooncake product specified on the voucher.)
*For orders of three or more physical mooncake vouchers, you will enjoy one free one-time delivery service. For orders of two or less physical vouchers, a delivery fee of HK$30 will be charged.
Hamper Products：After completing payment for your online order and verification by the system, customer service will contact you by email within one working day to follow up on the delivery arrangements. (The earliest delivery date is three working days after the transaction is completed.)
Seasonal Products Redemption Period: November 24, 2025 – February 16, 2026
Christmas Products Redemption Period: November 24, 2025 – December 27, 2025
>New Year Products Redemption Period: December 15, 2025 – February 16, 2026
Brown Sugar Pudding Redemption Period: January 26, 2026 – February 16, 2026
Jade Turnip Pudding Redemption Period: February 12, 2026 – February 16, 2026
Our Shop : https://www.ipastry.com.hk/ourshop/?lang=en
Tel : (852) 2217 3638 (Office Hours：Mon – Fri, 9:00am to 1:00pm, 2:00pm to 6:00pm)
Remarks:
1) Each online pastry order for delivery will only be mailed to one designated address (Hong Kong area only).
2) Imperial Patisserie’s vouchers are only valid at designated Imperial Patisserie redemption stores.
3) Ming Artisan's vouchers are valid at designated Ming Artisan and Imperial Patisserie redemption stores. Expired vouchers will be invalid, and unredeemed goods will be donated to local charities.
4) Pastry orders are delivered during office hours from Monday to Friday.
5) Delivery service is not available in remote areas.