Delivery and Redemption

Delivery Method

Festive E-vouchers (No Delivery Charge): E-Vouchers will be sent to your registered email address within 3 working day upon successful order and payment. (Each e-voucher can redeem one box of designated products.)

Festive Physical Vouchers:
Enjoy free delivery service for any purchase of any 3 Physical Vouchers. For purchase of 1-2 Physical Voucher(s), HK$30 delivery fee will be charged. Physical vouchers will be delivered to your registered address by courier within 3 working days upon successful order and payment.
(Each physical voucher can redeem one box of designated products.)

Note:

1) Delivery service is only applicable to a single delivery address (Hong Kong only).

2) Imperial Patisserie Vouchers are only valid for redemption at the designated Imperial Patisserie retail outlets. THE ARTISAN Vouchers are only valid for redemption at THE ARTISAN retail outlets. Expired vouchers will be invalid, and any unredeemed products will be donated to local charities.

3) Delivery of Physical Voucher will be arranged from Monday to Saturday during working hours to designated address.

Imperial Patisserie X'mas & New Year Gift Box Voucher Redemption

-X’mas Gift Box Redemption Period: From 1 December to 27 December 2022 (Saturdays, Sundays and Public Holidays Included)

-New Year Gift Box Redemption Period: From 1 January to 21 January 2023 (Saturdays, Sundays and Public Holidays Included)

Redeem your festive gift box vouchers at the Imperial Patisserie retail outlets below during the redemption period.

Imperial Patisserie Pudding Gift Box Redemption

-Pudding Gift Box Redemption Period: From 10 January to 21 January, 2023 (Including Saturdays, Sundays and Public Holidays)

Golden Pudding and Brown Sugar Pudding must be stored in the refrigerator to keep in best condition. Redemption of Golden Pudding, Brown Sugar Pudding Gift Box and Sumptuous Supreme New Year Gift Box are only available at designated retail shops(*) stated below.

Imperial Patisserie Designated Redemption Shops

Hong Kong Island:
  Central Shop: G/F, 26 Lyndhurst Terrace, Central (Central MTR Exit D2)
*Central Market Shop:
Shop 103, 1/F, Central Market, 93 Queen’s Road Central, Central (Central MTR Exit C)
*Causeway Bay Flagship Store:
G/F, 518 Lockhart Road, Causeway Bay (MTR Causeway Bay Exit D1)

  Causeway Bay Shop:
G/F, 40 Lee Garden Road, Causeway Bay (Causeway Bay MTR Exit F)
*Admiralty Shop:
Shop B09, 1/F, Lab Concept, 93 Admiralty Road, Admiralty (MTR Admiralty Exit C1)
*Wan Chai Shop:
G/F, 155 Hennessy Road, Wan Chai (MTR Wan Chai Exit A2)
*North Point Shop:
Shop 3B, G/F, AT Tower, 180 Electric Road, North Point (MTR Fortress Hill Exit A)

  The Peak Shop:
Shop 111, 1/F, Peak Galleria, 118 Peak Road, The Peak

Kowloon:
*Tsim Sha Tsui Flagship Store: Shop 5, G/F, Haiphong Mansion, 53-55 Haiphong Road, Tsim Sha Tsui (MTR Tsim Sha Tsui Exit A1)
*Jordan Shop:
Shop F, G/F, Lucky House, 20-24 Jordan Road, Jordan (MTR Jordan Exit A)
*Mong Kok Shop:
G/F, 215 Portland Street, Mong Kok (adjacent to Langham Place, Mong Kok MTR Exit E1)

  Olympian City Shop:
UG48, Olympian City 3, Tai Kok Tsui (MTR Mong Kok Exit C4/ Olympian Exit D3)
  V Walk Shop:
Shop.17, G/F, V Walk, Nam Cheong (MTR Nam Cheong Exit A2)
*Plaza Hollywood Shop:
Shop 145, Level 1, Plaza Hollywood, Diamond Hill, Hong Kong (MTR Diamond Hill Exit C2)
*Hung Hom Shop:
Shop H2, G/F, Lok Wah Building, 31-41 Tak Man Street, Hunghom (MTR Whampoa Exit A)

  Kwun Tong Shop: 
Shop 108, 1/F, Yue Man Square, 33 Hip Wo Street, Kwun Tong (MTR Kwun Tong Exit A1)

New Territories:
*Yuen Long Shop: G/F, 3 Hong King Street, Yuen Long (MTR Light Rail Hong Lok Road)
*TMT Plaza Shop:
Shop 9, 1/F, Tuen Man Town Plaza Phase 1, Tuen Mun (MTR Tuen Mun Exit B)

  V City Shop:
Shop M-36, MTR Level, V City, Tuen Mun (MTR Tuen Mun Exit D)
*Tsuen Wan Shop:
UG82, Citywalk 1, Tsuen Wan (MTR Tsuen Wan Exit A1/ Tsuen Wan West Exit E2)
*Sha Tin Shop:
A368, Level 3, New Town Plaza Phase III, Shatin (MTR Shatin Exit A3)
*Tai Po Shop:
Shop 35, G/F, Fortune Plaza, 4 On Chee Road, Tai Po (adjacent to Tai Po Tai Po Central Bus Terminus)

  Sheung Shui Shop :
Shop 4 -5, 4/F, Landmark North, Sheung Shui (MTR Sheung Shui Exit A4)
  Ma On Shan Shop:
Shop 2125, 2/F, MOSTown, Ma On Shan (MTR Ma On Shan Exit B)
*East Point City Shop:
258C, East Point City, Tseung Kwan O (MTR Hang Hau Exit A1)
*Tseung Kwan O Shop:
Shop 102, 1/F, Park Central, Tseung Kwan O (MTR Tseung Kwan O Exit B2)

  The LOHAS Shop:
Shop 356B, The LOHAS 1, Lohas Park Road, Tseung Kwan O (MTR LOHAS PARK Exit B)
*Citygate Shop:
Unit 419, 4/F, Citygate Outlets, Tung Chung (MTR Tung Chung Exit C)

Imperial Patisserie Enquiry Hotline: (852) 2217 3638 (Office Hours: 9am to 1pm, 2pm to 6pm, Monday to Friday) or contact us by Facebook Messenger (click here)

Imperial Patisserie
Shops Opening Hours, please visit: https://www.ipastry.com.hk/ourshop/?lang=en

THE ARTISAN X’mas & New Year Gift Box Voucher Redemption

-X’mas Gift Box Redemption Period: From 15 December to 27 December 2022 (Saturdays, Sundays and Public Holidays Included)
-New Year Gift Box Redemption Period: From 10 January to 21 January 2023 (Saturdays, Sundays and Public Holidays Included)


Redeem THE ARTISAN X’mas & New Year Gift Box (Physical Voucher/E-voucher) at the designated shops below during the redemption period.

THE ARTISAN Designated Redemption Shops

Admiralty Shop:
Shop B07, 1/F, Lab Concept, 93 Queensway, Admiralty, Hong Kong (MTR Admiralty Station Exit C1)
Mong Kok Shop:
Shop 22-23, Level B2, Langham Place, 8 Argyle Street, Mong Kok, Hong Kong (MTR Mong Kok Station Exit E1)
Tsim Sha Tsui Shop:
B201-36, Basement 2, K11 MUSEA, 18 Salisbury Road, Tsim Sha Tsui, Kowloon (MTR Tsim Sha Tsui Station Exit E)

THE ARTISAN
Enquiry Hotline: (852) 2216 0588 (Office Hours: 9am to 1pm, 2pm to 6pm, Monday to Friday) or contact us by Facebook Messenger (click here)

THE ARTISA
N
Opening Hours, please visit: https://theartisan.com.hk/our-shops/?lang=en